Campaign goal / review request
Browse industry-specific review request templates with business moments, objections, CRM setup patterns, and sequence context.
Straight answer
The service or appointment is complete.
Best fit
HVAC Contractors: A customer just had a completed HVAC service visit and satisfaction is likely highest.
Conditional fit
Job, visit, purchase, or appointment marked complete; stop on reply, booking, stage change, or opt-out.
Main tradeoff
They may ignore the ask unless it is specific, easy, and not review-gated.
Use review requests after a completed job, visit, case milestone, appointment, or purchase. Timing matters because the experience is still fresh, but the ask must stay honest and easy.
Request a Google review within 24 hours of a completed job, while satisfaction is at its peak
Business moment
A customer just had a completed HVAC service visit and satisfaction is likely highest.
Primary objection
They may ignore the ask unless it is specific, easy, and not review-gated.
Sender
office manager
Recipient
recent service customer
Request honest feedback after a completed plumbing job without review gating or ignoring an open service issue
Business moment
A residential plumbing job was completed within the last 24 hours with no open callback, complaint, warranty issue, or billing dispute.
Primary objection
The customer will ignore a vague review request or resent one sent before a service problem is resolved.
Sender
dispatcher
Recipient
recent plumbing service customer
post service
Capture a review, handle service feedback, and introduce the maintenance plan while satisfaction is fresh.
Trigger: Job completed and invoice closed.
Timing: Within 24 hours, Day 2, Day 9
post service
Capture honest feedback, route service recovery, and present a transparent annual plumbing plan after a successful job.
Trigger: Residential plumbing job completed with no open callback, complaint, warranty issue, refund, or billing dispute.
Timing: Within 24 hours, Day 2
Trigger
Job, visit, purchase, or appointment marked complete
Delay
Same day or within 24 hours
Segment
Completed customer record with consent context
Action
Send review request and route replies to the owner
Stop condition
Customer leaves review, replies, opts out, or needs support follow-up
Current template examples reference: Constant Contact, GoHighLevel, ServiceTitan.
Do not only request reviews from people who privately indicate they were happy.
Ask for one specific next step and make the link easy to find.
Compare another business outcome and its available ready templates.
Compare another business outcome and its available ready templates.
Compare another business outcome and its available ready templates.
Compare another business outcome and its available ready templates.
Compare another business outcome and its available ready templates.
Compare another business outcome and its available ready templates.