Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or use https://emailcampaigns.io and any related applications, services, or platforms operated by APWP, LLC DBA EmailCampaigns.io (the "Site" or "Service").

PERSONAL INFORMATION WE COLLECT

Device Information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

• "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
• "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Account and Usage Information

When you create an account, subscribe to our service, or use our email generation features, we collect information including your name, email address, billing address, payment information (including credit card numbers and payment details), phone number (if provided), and any other information you choose to provide. We refer to this information as "Account Information."

We also collect information about how you use our Service, including the emails you generate, templates you access, features you use, and your interactions with our platform. We refer to this as "Usage Information."

Analytics and Tracking Services

The services contained in this section enable us to monitor and analyze web traffic and can be used to keep track of User behavior.

Advertising and Retargeting Services

These types of services allow this Website and its partners to inform, optimize and serve advertising based on past use of this Website by the User. This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioral targeting activity.

In addition to any opt-out feature provided by any of the services above, Users may opt out by visiting the Network Advertising Initiative opt-out page.

Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

When we talk about "Personal Information" in this Privacy Policy, we are talking about Device Information, Account Information, and Usage Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Account Information that we collect generally to:

• Provide, maintain, and improve our Service
• Process your subscription and payment information
• Communicate with you about your account, our services, and updates
• Screen for potential risk or fraud
• Provide you with information or advertising relating to our products or services (when in line with the preferences you have shared with us)
• Send you marketing communications (with your consent, where required)
• Respond to your inquiries and provide customer support
• Personalize your experience and provide tailored content

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We use Usage Information to understand how you use our Service, improve our features, develop new functionality, and provide you with a better experience.

SHARING YOUR PERSONAL INFORMATION

We are transparent about how we share your Personal Information. We share your Personal Information with third parties to help us use your Personal Information, as described above. Specifically:

Service Providers

We share your Personal Information with third-party service providers who perform services on our behalf, including:

• Payment Processors: We use payment processors (such as Stripe) to handle subscription payments and billing. These processors have access to your payment information as necessary to process transactions.
• Email Service Providers: We use email service providers (such as Resend) to send transactional emails, confirmations, and marketing communications.
• Analytics Providers: We use Google Analytics and other analytics services to understand how users interact with our Site and Service.
• Cloud Hosting and Infrastructure: We use cloud service providers (such as Vercel, AWS, or similar) to host our Service and store data.
• Customer Support Tools: We may use third-party tools to provide customer support and manage user inquiries.
• AI Service Providers: We use AI service providers (such as OpenAI) to power our email generation features. When you generate emails, the content you provide may be processed by these third-party AI services.

Business Transfers

If we are involved in a merger, acquisition, asset sale, or other business transaction, your Personal Information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your Personal Information.

Legal Requirements

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights, property, or safety, or that of our users or others.

Advertising Partners

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page.

You can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal.

Affiliate Partners

We may share information with affiliate partners, including CRM providers and other service providers we recommend. When you click on affiliate links or engage with recommended services, we may share information necessary to track referrals and provide you with relevant offers.

With Your Consent

We may share your Personal Information with other parties when you have given us explicit consent to do so.

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

European Residents (GDPR)

If you are a European resident, you have the right to:

• Access personal information we hold about you
• Request that your personal information be corrected, updated, or deleted
• Object to processing of your personal information
• Request restriction of processing your personal information
• Request transfer of your personal information
• Withdraw consent at any time where we rely on consent to process your personal information

If you would like to exercise any of these rights, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you subscribe to our Service), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

California Residents (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
• Right to Delete: You have the right to request that we delete your personal information that we have collected from you.
• Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information. As described in this Privacy Policy, we may share your information with advertising partners, which may constitute a "sale" under CCPA. You can opt-out by visiting our "Do Not Sell My Personal Information" page or contacting us directly.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise your CCPA rights, please contact us using the information provided in the "CONTACT US" section below. We will respond to your request within 45 days.

Categories of Personal Information We Collect (CCPA):

• Identifiers (name, email address, IP address, etc.)
• Internet or other electronic network activity information
• Commercial information (subscription information, payment information)
• Geolocation data
• Inferences drawn from other personal information

Categories of Personal Information We Disclose for Business Purposes:

• Identifiers
• Internet or other electronic network activity information
• Commercial information

Categories of Personal Information We "Sell" (as defined by CCPA):

• Internet or other electronic network activity information (through advertising partners like Google Analytics)

DATA RETENTION

When you create an account or use our Service, we will maintain your Account Information and Usage Information for our records unless and until you ask us to delete this information. We may retain certain information as required by law or for legitimate business purposes, such as preventing fraud, resolving disputes, and enforcing our agreements.

Device Information may be retained for analytics and security purposes for a reasonable period of time.

CHILDREN'S PRIVACY

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

SECURITY

We implement appropriate technical and organizational security measures to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

THIRD-PARTY LINKS

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint or exercise your privacy rights, please contact us: