Client Disengagement Letter
Professional letter to formally end a client relationship, whether due to non-responsiveness, difficult behavior, or firm capacity constraints.
Important: Notice of Termination of Services - {{firm_name}}
Dear {{client_name}},
After careful consideration, I am writing to inform you that {{firm_name}} will no longer be able to provide {{service_type}} services effective {{termination_date}}.
{{reason_statement}}
**Outstanding Matters:**
{{outstanding_work_status}}
**Your Records:**
You may retrieve copies of your records by {{records_retrieval_deadline}}. Please contact our office to arrange pickup or to request that files be sent to your new accountant. We will retain copies per our standard records retention policy.
**Outstanding Balance:**
{{balance_statement}}
**Transition:**
We recommend engaging a new accountant as soon as possible to ensure continuity of your financial records. {{transition_notes}}
**Upon written authorization, we will:**
- Transfer your files to your new accountant
- Provide any necessary information to facilitate the transition
We wish you the best in your future endeavors.
Sincerely,
{{preparer_name}}
{{firm_name}}
{{phone_number}}
{{firm_email}}Tip: Replace the variables in {{brackets}} with your specific information before sending.
Template Details
- Industry
- Accountants & Tax Preparers
- Email Type
- Disengagement
- Variables to Customize
- 12 fields
Customizable Fields
Pro Tips for This Template
Send via certified mail in addition to email for documentation purposes
Provide at least 30 days notice when possible - more during tax season
You don't need to provide detailed reasons - a brief, professional statement is sufficient
Ensure all outstanding work is either completed or clearly documented as incomplete
Collect any outstanding fees before releasing records when legally permissible
Check your state's rules on record retention and client file ownership
When to Use This Template
This Client Disengagement Letter template is designed for accountants & tax preparers professionals who need to termination of services.
Simply replace the placeholder variables with your information and send. For even better results, use our AI email generator to customize the tone, length, and messaging to perfectly match your brand voice.
Frequently Asked Questions
How do I use this email template?
Copy the template above, replace the variables in {{brackets}} with your specific information, and paste it into your email client.
Is this template really free?
Yes! This template is completely free to copy and use.
Can I modify this template?
Absolutely. Feel free to adjust the tone, add or remove sections, and customize them to match your brand voice.
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Missing Document Follow-up (Urgent)
Second, more urgent reminder when clients are significantly past deadline and at risk of missing filing deadlines or incurring penalties.
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