Missing Document Follow-up (Friendly Reminder)
First gentle reminder to clients who haven't submitted all required documents for their tax return or accounting work.
Quick Reminder: We're Still Missing a Few Documents for Your {{service_type}}
Hi {{client_name}},
I hope this message finds you well. I wanted to check in regarding your {{service_type}} - we're still waiting on a few items to move forward.
**Documents Still Needed:**
{{outstanding_documents}}
Our original deadline was {{original_deadline}}, so if you could get these to us in the next few days, we'll still be in good shape to complete everything on schedule.
**Quick Upload Link:**
{{portal_link}}
If you're having trouble locating any of these documents, just let me know. Sometimes there are alternative documents we can use, or I can point you in the right direction.
Let me know if you have any questions!
Best,
{{preparer_name}}
{{firm_name}}
{{phone_number}}Tip: Replace the variables in {{brackets}} with your specific information before sending.
Template Details
- Industry
- Accountants & Tax Preparers
- Email Type
- Missing Documents
- Variables to Customize
- 8 fields
Customizable Fields
Pro Tips for This Template
Send 5-7 days after the original deadline if documents haven't been received
Keep the tone helpful, not accusatory - assume they're busy, not negligent
Offer to help locate alternative documents when possible
Be specific about exactly which documents are missing rather than saying 'some documents'
If this is a recurring client who was late last year, consider a phone call instead
When to Use This Template
This Missing Document Follow-up (Friendly Reminder) template is designed for accountants & tax preparers professionals who need to follow-up on missing documents.
Simply replace the placeholder variables with your information and send. For even better results, use our AI email generator to customize the tone, length, and messaging to perfectly match your brand voice.
Frequently Asked Questions
How do I use this email template?
Copy the template above, replace the variables in {{brackets}} with your specific information, and paste it into your email client.
Is this template really free?
Yes! This template is completely free to copy and use.
Can I modify this template?
Absolutely. Feel free to adjust the tone, add or remove sections, and customize them to match your brand voice.
Related Accountants & Tax Preparers Templates
View allNew Client Document Request
Request all necessary documents from new clients after engagement letter is signed to begin tax preparation or accounting services.
Missing Document Follow-up (Urgent)
Second, more urgent reminder when clients are significantly past deadline and at risk of missing filing deadlines or incurring penalties.
Missing Document Follow-up (Final Warning)
Final notice before filing an extension or removing client from current filing queue due to missing documents.
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